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Synopsis

Aimed at all members of the dental team, this book explores the part each individual plays in working together to create a team aimed at providing a sensitive, personal service for those who seek dental care. It looks at methods of communication between members of the team as well as the skills required by the leader of the team to ensure successful growth and development. The author's experience enables a practical approach to planning the team, mixing the skills and personalities required to maintain balance and progress, taking account of the "life cycle" of the team and the pragmatic steps required to motivate, delegate and enthuse team members individually and collectively.